Macon county nc tag office

Macon county nc tag office DEFAULT

Frequently Asked Questions

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CONTACT:

Abby Braswell
Tax Administrator
5 West Main Street, Annex Bldg.
Franklin, NC 28734 - 3005
Phone: (828) 349-2148

Email
[email protected]


 

REAL ESTATE

I sold this property - Why am I getting this bill?
North Carolina Law states that all taxable real property shall be listed in the name of the owner as of January 1st each year. If this is a bill for real property that you sold on or after January 1 of the current year, please forward a copy of the tax bill the current owner. It is our policy to notify the new owner as soon as possible, and you can assist in this process by sending this information to the current owner in a timely manner.

When are my taxes due and when does interest begin?
Property taxes are due and payable September 1, of the current year and interest begins on January 6 of the following year at a rate of 2% and increases by 3/4 of 1% per month until paid. Interest and penalties are determined by the U.S. Postal postmark, and not by postal meter dates.

My mortgage company should pay this bill. Why am I getting it?
Even if you have an escrow account with a mortgage company on this property, the bill will be sent to you, with the escrow company being notified electronically. We depend on the mortgage company to determine what bills they require for payment. If you received the bill and you think the mortgage company should pay this bill, please contact your mortgage company.

May I Make Partial Payments?
Partial payments may be made from the time you receive your tax bill until January 6 of the following year.

MOTORVEHICLES

Why is the state's collection of vehicle property taxes changing?
In 2005, the North Carolina General Assembly ratified House Bill 1779 to create a combined motor vehicle registration renewal and property tax collection system. The legislation places the responsibility for motor vehicle property tax collection for the state's 100 counties with the Division of Motor Vehicles (DMV). The new combined registration fee and tax collection has become North Carolina's new "Tag & Tax System".

Why has my registration renewal form changed?
The new form combines information about your vehicle registration renewal fee and your vehicle property tax due. The new Tag & Tax System allows you to make one payment for both registration renewal and vehicle property tax.

When is my vehicle tax due?
Your vehicle tax will be due at the same time you renew your vehicle. North Carolina law requires that your vehicle property tax be paid in order to renew the vehicle registration. The due date will be printed on the new combined notice that you receive in the mail.

Can I renew my vehicle registration if I do not pay my property tax first?
No. You cannot renew your vehicle's registration, whether it is leased or owned, unless the total taxes and registration fees on the vehicle are paid.

Am I paying vehicle property taxes for the coming year, or for the preceding year?
Am I paying vehicle property taxes for the coming year, or for the preceding year?

What if I lease my vehicle? Do I need to pay my property taxes to the leasing company?
No. Vehicle property taxes on leased motor vehicles must be paid in full at the time of renewal. A copy of the combined tag and tax notice is not sent to the leasing company.

Is interest charged on late payments?
Yes. State law requires that interest be charged on late vehicle property tax payments and on late registration renewals.

How will I know what vehicle property tax I owe?
Your property tax will be included on the new combined notice with your county and municipality tax rates and other applicable taxes due.

Will I receive a tax refund if I transfer my license plate to another vehicle during the year?
No. If you have paid your vehicle property tax for the year and then transfer the license plate to another vehicle, you will not be eligible for a refund of the taxes paid. The registered motor vehicle to which the plates are transferred will not be taxed until its current registration is renewed.

When can I apply for a refund of vehicle property taxes paid?
An owner can apply for a refund of taxes paid when a motor vehicle is sold or registered out of state. The refund will be calculated on any full calendar months remaining in the registration period after the license plate is surrendered to the N.C. Division of Motor Vehicles. Within one year of surrendering the license plates, the owner must present the following to the county tax office: (1) Proof of plate surrender to N.C. DMV (DMV Form FS20); and (2) Copy of the Bill of Sale or the new state's registration.

Should I pay vehicle property tax if I am active duty military?
Active duty non-resident military personnel may be exempt from North Carolina motor vehicle property tax. To qualify for an exemption, you must present a copy of your Leave & Earnings Statement to the county tax office. The statement should be for the month and year in which you register the vehicle and must include your Estimated Time of Separation (ETS) date and home of record.

Where does the customer need to go if their county code is not correct?
The customer must go the License Plate Agency (LPA) or contact the HB1779 call center at (919) 814-1779.

Where does the customer need to go if their address is not correct?
The customer must go the LPA or contact the HB1779 call center at (919) 814-1779.

What if the county code and the address are correct; however, the tax district is incorrect?
The County must make this correction in the Vehicle Tax System (VTS).

What if the tax was paid in the wrong county at the LPA?
This must be corrected at the same LPA location if it is still within the 30-day window for a back out and the customer must provide plate, sticker, etc., received during the initial registration. If it is after the 30-day window or the title has printed, then the Reversal Process cannot be completed. The county will need to contact NCDOR for assistance. We are currently working on an enhancement to the VTS & the State Titling and Registration System (STARS) so this can be corrected.

What if the tax was paid in the wrong county during an online registration or if the LPA cannot back out the transaction?
The customer should contact the county in which the tax was paid and the county must contact the N.C. Department of Revenue to initiate the correction.

Who should customers contact if they have a question regarding their registration?
Customers should call the HB1779 call center at (919) 814-1779, not the LPA.

Why is the tax value different than the value used for highway use tax?
Counties are required to use the retail value of the vehicle, whereas highway use tax is calculated on its wholesale value.

What if the customer states that the vehicle should be exempt?
All exemption requests must be filed with the county (this process has not changed). If the county approves the exemption, the county must then make the adjustment in the VTS to remove the tax.

What if the customer has a vehicle and wants to purchase a tag - issue plate service (IPS) - and the customer complains that the value is too high or the vehicle needs to be exempted by the county?
During the IPS transaction, the customer must pay the tax. The customer will then be able to appeal the value to the county within 30 days or apply for an exemption with the county and be issued a refund if applicable.

Do taxes have to be paid when a new title is issued?
When a new title is issued, the customer may choose to pay the taxes or purchase a limited registration plate (LRP) which will allow them to defer the taxes for 60 days. The LRP can only be issued for new title service.

Do taxes have to be paid on International Registration Plan (IRP) vehicles?
IRP vehicles are not classified as registered motor vehicles under the new Tag & Tax Together system. Therefore, no taxes will be paid during registration. These vehicles must be listed with the counties by the owner as of January 1st during the month of January each year.

Are taxes due on public service utility vehicles?
Yes, but not at the time of registration. Public utility customers are encouraged to purchase an LRP when a new title is issued in order for the county to properly code these records so taxes will not be charged.

If a change is made and the customer does not pay the tax, will the system generate a new notice?
Yes, the system will generate a duplicate notice during an overnight process. These notices are printed on Monday & Thursday nights. If an adjustment is made in the VTS, the system will automatically generate a new notice. If the county makes a change through VQ40 on the location and/or county code, or the LPA makes the change, you must request the notice to be generated by entering a "Y" for duplicate notice.

Why is the amount of tax due different in the system than what is printed on my invitation to renew?
If there is not a match between the address entered by DMV/LPA and the address in the county file, the system will recalculate the taxes based on the default district, which usually results in a higher tax. The customer can pay the amount and then ask the county for a refund or ask the LPA clerk to cancel the transaction. If the customer requests the LPA to cancel the transaction, the customer must then contact the county to make the correction before the registration renewal can be completed.

What if the county code and the residential and/or location address are correct but the tax district is incorrect?
The customer has two options: He can pay the full amount and then ask the county to correct the district and issue to them a refund, or they can visit the county to have the correction made before renewing the registration.

What if the customer receives an invitation to renew on a vehicle that has been traded or sold and the plate has been transferred to a new vehicle?
When the plate is renewed, the taxes will be recalculated on the new vehicle. If the customer requests an estimate of the new tax amount, they can use the Tax Estimator on the DMV website or call (919) 814-1779

What if the customer receives an invitation to renew on a vehicle they are not planning to renew?
The taxes become due only if the registration is renewed. If the registration is not renewed, the vehicle may still be subject to taxation by the county as an unregistered vehicle.

What if a customer states they just paid their tax at the tax office and now we are asking them to pay again on the renewal?
This situation could occur if a customer did not make a timely payment on the previous year's tax and their vehicle registration has been blocked. The past due taxes must be paid at the county tax office (in the old system) before the block can be removed and then the current tax (Tag & Tax Together) must be paid with the annual renewal registration. These could occur the same day. Over the past six months, county tax offices supplied citizens with information about the new Tag & Tax Together system and encouraged them to pay past due taxes to prevent this situation from happening.

When a customer is granted an insurance hearing and they receive a temporary cardboard plate, should the customer pay the property tax?
Yes, if the customer is paying a registration fee then property tax should be charged.

If the customer has been cleared following an insurance hearing or they need to pay the fine and get a metal plate with year sticker, should the customer pay the property tax if no registration fee is collected?
No, since there is no registration fee collected, taxes should not be collected. Taxes were collected on the previous plate.

Following an insurance hearing that requires the customer to turn in a temporary plate, the customer is required to wait 30 days before the vehicle can registered again. When customer returns to pay the registration fee, do they have to pay the property tax?
Yes, if a registration fee is collected, then property taxes should be collected.

What is the difference between an LRP and a temporary plate?
LRP's are metal plates with a "T" sticker attached indicating that registration fees have been paid and the taxes have been deferred for two months past the initial month. Temporary plates are cardboard and have varying expiration dates and uses.


If you have questions please contact us:
Macon County Motor Vehicle Listing
5 West Main St.
Franklin, N.C. 28734-3005
1-828-349-2181

For questions regarding tags, titles, and registration:
North Carolina License Tag Office
118 Depot St.
Franklin, N.C. 28734-3005
828-369-816

TAX PAYMENTS

Macon County offers three ways you can pay your property taxes:

  • Online, here at this web site. Just search your record, add to the cart and pay via PayPal. A 2.2% convenience fee plus a $0.30 transaction fee will be added to your total taxes due. Click HERE
to search, view and pay your taxes.
  • Mail your COMPLETE payments to: Macon County Tax Collector, P. O. Box 71059, Charlotte, NC 28272-1059.
  • Mail PARTIAL payments to: Macon County Tax Collector, 5 West Main Street, Annex Building, Franklin, NC 28734-3005.
  • Pay in person, at the Tax Collection office located at 5 West Main Street, Annex Building, Franklin, NC 28734-3005. Please make checks payable to Macon County Tax Collector.


    What methods of payment can be used to pay taxes online?
    Any of the four major credit cards American Express, Discover, Mastercard, Visa or a PayPal account. A PayPal account is not required to pay by credit card.

    Can partial payments be made online?
    Partial payments cannot be paid on line. To make partial payment you must pay by mail or at the Tax Office with cash or check.

    When will my payment be posted when paid online?
    Your payment will be credited on the date of the transaction and will be reflected on our website on the same day

    Why are processing fees and transaction fees charged when paying online?
    These fees are charged by PayPal to cover payment transactions made on the web site and this fee is not retained by Macon County.

    Can credit card or debit card payments be made at the Tax Department?
    Credit cards can be used in the Tax Department and will be charged processing and transaction fees by PayPal. Debit cards without major credit card logos will not be accepted.

    Will I receive a receipt when my payment is made online?
    After completing your payment transaction you will be able to print a paid receipt.

    Will I be able to take a receipt to the tag office to get my renewal?
    Yes, after completing the payment transaction you will be able to print a paid receipt.

    If I have further questions about online payments, who should I call?
    You can call (828)349-2142 or email [email protected]
  • Sours: https://maconnc.org/TaxFAQ.html

    INFORMATION ON VEHICLE TAX

    budget message macon county nc north carolina courthouse government

    CONTACT:

    Abby Braswell
    Tax Administrator
    5 West Main Street, Annex Bldg.
    Franklin, NC 28734 - 3005
    Phone: (828) 349-2148

    Email
    [email protected]


    MyDMV
    Portal and Access Instructions

    Citizens will need NC Driver's License or NC Identification Card Number and the Last 4 Digits of their Social Security Number, I-94 (Arrival/Departure US Customs Form) or Alien Registration Number, plus their birthdate.

    Once logged in, the citizen will see "Correspondence" on the right middle third of the window. Under "Correspondence" the citizen will be able to select the year for Vehicle Property Tax Fee paid or as pictured VEH PROP TAX FEE.

    Select the year desired and all vehicles paid for in that year will pop up with the total taxes paid for each vehicle in that calendar year.

    Businesses will not be able to access tax information through the MyDMV Portal.

    Visit the link below to proceed.

    https://edmv.ncdot.gov/MyDMV/

     

    NCDMV License Plate Agency Telephone - 828-369-8165
    NC Department of Revenue Website

    About North Carolina's New Tag & Tax System
    The North Carolina General Assembly passed a new law to create a combined motor vehicle registration renewal and property tax collection system (Tag & Tax System). In doing so, the new law transfers the responsibility for motor vehicle tax collection from the 100 counties across North Carolina to the Division of Motor Vehicles (DMV).

    North Carolina's Tag & Tax System has been designed as a convenient way to pay annual vehicle tag renewals and vehicle property taxes. For more information, visit the NC Department of Revenue web site.

    If your address is current with the N.C. Division of Motor Vehicles, you will receive a Tag & Tax Notice listing both vehicle registration fees and taxes due. Just as in the past, vehicle owners will receive the notice about 60 days prior to their vehicle's registration expiration.

    The exception to this is all vehicles with a permanent tag are considered personal property and must be listed each January.

    Taxing District
    The taxing district is determined by the residence location of the vehicle's owner on the date that the registration was applied for or renewed.

    Vehicle Value and Appeal
    Tax value is based on average retail of each vehicle make and model. The value is determined as of January 1 of the year that the tax becomes due. This value may be appealed to the Tax Assessor within thirty (30) days of the billing date shown on the bill.

    Vehicle Sold or Moved Out of State
    If you receive a bill for a vehicle you no longer own (and the plate has been turned in to DMV) you may present a bill of sale or other transfer document and the "Receipt of Tag Surrender" (Form #FS-20) from the NCDMV to the Tax Collector for a possible tax pro-ration. Form #FS-20 and bill of sale must be presented to the Tax Collector within one (1) year of the date the plate was surrendered.

    If you have moved out of state, registered the vehicle there, and surrendered the NC plate to DMV, you may request a tax pro-ration. A copy of the out-of-state registration and Form #FS-20 must be presented to the Tax Collector within one (1) year of the date the plate was surrendered.

    Tag Transfer
    If you transfer the tag from the billed vehicle to another vehicle after the tag was purchased or renewed, the original bill remains in effect for the full twelve (12) month billing cycle and must be paid in full. The newly acquired vehicle will not be billed for property tax until three (3) months after the next tag renewal.

    Sours: https://maconnc.org/TaxVehicles.html
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    Franklin DMV Driver's License Office in Franklin, North Carolina

    Popularity:#1 of 2 DMVs in Franklin#1 of 2 DMVs in Macon County#3 of 255 DMVs in North Carolina#174 in DMVs

    Franklin DMV Driver's License Office Contact Information

    Address, Phone Number, and Hours for Franklin DMV Driver's License Office, a DMV, at South Patton Avenue, Franklin NC.

    Name
    Franklin DMV Driver's License Office
    Address
    16 South Patton Avenue
    Franklin, North Carolina, 28734
    Phone
    828-524-3592
    Hours
    Monday: 8:00AM - 4:30PM, Tuesday: 8:00AM - 4:30PM, Wednesday: 8:00AM - 4:30PM, Thursday: 8:00AM - 4:30PM, Friday: 8:00AM - 4:30PM
    Services
    Driver's Licenses, ID Cards, License Written Test, License Road Test, Commercial Vehicle Services, CDL Written Test

    Map of Franklin DMV Driver's License Office in Franklin, North Carolina

    View map of Franklin DMV Driver's License Office, and get driving directions from your location .


    Related Public Records Searches

    Find Driving Records related to Franklin DMV Driver's License Office.

    DMVs Nearby

    Find 6 DMVs within 26.1 miles of Franklin DMV Driver's License Office.

    External Links

    Find 4 external resources related to Franklin DMV Driver's License Office.

    About the Franklin DMV Driver's License Office

    The Franklin DMV Driver's License Office, located in Franklin, NC, is a government agency that issues driver's licenses and offers other motor vehicle services. Also called a Department of Motor Vehicles (DMV) or Bureau of Motor Vehicles (BMV), the office's services include administering vehicle titling and registration, enforcing North Carolina emissions requirements, and issuing special parking permits. The office also issues IDs for non-drivers that act as valid North Carolina photo identification.

    Interested parties may contact the DMV/BMV for questions about:
    • How to get a North Carolina driver's license
    • Renewing North Carolina driver's licenses
    • Scheduling driving permit and road tests
    • Making a Franklin DMV appointment
    • Registering a motor vehicle
    • Hours of operation

    Franklin Motor Vehicle Statistics

    Find Franklin Vehicles Available by Household Status and Number of Vehicles per Household. Data Source: U.S. Census Bureau; American Community Survey, 2018 ACS 5-Year Estimates.

     FranklinMacon County
    Total Vehicles3,00430,017
    Owner Occupied Households Vehicles1,94123,510
    Renter Occupied Households Vehicles1,0636,507
     FranklinMacon County
    No Vehicle Available225 (11.9%)846 (5.4%)
    1 Vehicle Available774 (41.0%)5,097 (32.5%)
    2 Vehicles Available564 (564.0%)5,924 (5,924.0%)
    3 or More Vehicles available323 (17.1%)3,832 (24.4%)
    Sours: https://www.countyoffice.org/franklin-dmv-drivers-license-office-franklin-nc-318/
    Macon County Commissioners Meeting 05-10-2016 (Part 2)

    DMVs in Macon County, North Carolina

    There are 2 DMVs in Macon County, North Carolina, serving a population of 34,160 people in an area of 516 square miles. There is 1 DMV per 17,080 people, and 1 DMV per 257 square miles.

    In North Carolina, Macon County is ranked 25th of 100 counties in DMVs per capita, and 69th of 100 counties in DMVs per square mile.

    List of Macon County DMVs

    Find Macon County, North Carolina DMV, BMV, bureau of motor vehicles, motor vehicle department, driver services, and title & tag agency.

    About Macon County DMV

    The Macon County Department of Motor Vehicles, also known as the Bureau of Motor Vehicles (BMV), is a government agency that is responsible for issuing driver's licenses, collecting fuel taxes, administering vehicle titling and registration, and enforcing vehicle safety and emissions requirements in Macon County, NC. The Macon County DMV/BMV may be part of a larger department, such as the North Carolina Department of Public Safety, the North Carolina Transportation Department, or the North Carolina Department of Revenue. In addition to core DMV programs and services, the Macon County DMV offers special parking permits for the disabled and IDs for non-drivers that can be used as valid photo identification.

    Interested parties may contact the DMV/BMV for questions about:
    • Making Macon County DMV appointments
    • How to get a North Carolina driver's license
    • Renewing North Carolina driver's licenses
    • Scheduling driving permit and road tests
    • Motor vehicle registrations, tags, and titles

    Macon County Motor Vehicle Statistics

    Find Macon County Vehicles Available by Household Status and Number of Vehicles per Household. Data Source: U.S. Census Bureau; American Community Survey, 2018 ACS 5-Year Estimates.

     Macon CountyNorth Carolina
    Total Vehicles30,0177,458,335
    Owner Occupied Households Vehicles23,5105,524,724
    Renter Occupied Households Vehicles6,5071,933,611
     Macon CountyNorth Carolina
    No Vehicle Available846 (5.4%)231,826 (5.9%)
    1 Vehicle Available5,097 (32.5%)1,250,117 (31.9%)
    2 Vehicles Available5,924 (5,924.0%)1,503,324 (1,503,324.0%)
    3 or More Vehicles available3,832 (24.4%)933,330 (23.8%)

    Macon County Public Records

    Other Macon County Offices

    Sours: https://www.countyoffice.org/nc-macon-county-motor-vehicles-dmv/

    County tag office nc macon

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    Other Resources:

    Community Resource Center 349-0211

     

     

    Macon County • Citizen Resources

    COMMUNITY HEALTH RESOURCES (link)
    A listing of Community Health Services & resources including contact information for support groups, emengency assistance, home delivery meals, language assistance, Physical Therapy, respite care, etc.

    Building Inspections

    This office does next-day inspections. If you call in for inspections by 4:30 one day, it will occur on the following day. The exception is the Nantahala area, where inspections are done on Tuesdays and Thursdays. Inspections are done between the hours of 8:00am-5:00pm. Call (828) 349-2073. » MORE

    CodeRed Sign-Up

    code red sign up macon county ncYou can be automatically notified in the event of an emergency situation in Macon County as well as other critical community alerts when you sign-up for Code Red. Examples include: evacuation notices, bio-terrorism alerts, boil water notices, and missing child reports.» SIGN UP HERE

    Community Gardens

    The Macon County Community Garden project is ideal for individuals who live in apartments or homes that don’t provide enough space for personal gardens. Each spring, residents can rent a 20 foot by 25 foot plot of land to grow your own vegetables. Each plot is pre-tilled and limed before the gardening season.  You simply supply your own seed, transplants, fertilizer, tools etc.  There is a small annual fee for the plot and a portion of your crop must be donated to Macon County CareNet to help feed those less fortunate in our community. To learn more call (828) 349-2159. The Macon County Community Garden Project is a partnership of Macon County, NC Cooperative Extension and Macon County CareNet.

    Community Resource Center

    A single point of access for information and assistance on services offered in the county. The CRC serves young adults, families, people with disabilities and the older adult. Consumer-focused staff will provide an unbiased source of information and options, allowing the individual to choose from a wide range of programs. The CRC is  located at Senior Services, 108 Wayah Street, and is open Monday through Friday, 8-5. Contact CRC at (828) 349-0211. Services are available to people of all ages.

    Cooperative Extension

    nc cooperative extension macon county north carolinaMacon County Center of the North Carolina Cooperative Extension gives our county's residents easy access to the resources and expertise of NC State University and NC A&T State University. Through educational programs, publications, and events, Cooperative Extension agents deliver unbiased, research-based information to Macon County citizens. We can answer your questions on a wide array of topics. To find out how we can help you, browse our site or call (828) 349-2046.

    Driver's License, License Plates & Vehicle Registration

    To obtain or renew a North Carolina Driver's License visit the Macon County location of the DMV License examinger at: 185 Industrial Park Road, Franklin, NC 28734 or call (828) 524-3592 for more information. Click here for directions.

    The office to obtain or renew your North Carolina License Plate for motor vehicle registration is located at 118 Depot Street, Franklin, NC 28734 or call the office at (828) 369-8165. Click here for directions.

    Additional information can be found here at the NC Division of Motor Vehicles website.

    Fire Inspections

    These inspections are performed by the Macon County Fire Marshal's Office, a division of the Macon County Emergency Services Office. Macon County does have a fire prevention ordinance enforceable by civil and criminal penalties. For information call the Fire Inspectors Office at (828) 349-2068 or email the Fire Inspector, Jimmy Teem.

    Gun Permits

    Macon County has two types of gun permits for it's citizens: Permit to Purchase a Handgun and a Concealed (Handgun) Permit. Click on either title to be taken to instructions on how to apply.

    citizen prescription drug card macon county ncMacon County Prescription Discount Card

    This card is now available to ALL COUNTY RESIDENTS. To participate:

    • Call toll free 1-877-321-2652 or visit their website by clicking here.

    • Prescription Discount Cards are available at:
      • Macon County Public Library-Franklin, Highlands and Nantahala
      • Macon County Senior Services
      • Macon County Social Services-Franklin, Highlands-4th Wednesday of month and Nantahala-2nd Friday of every other month
      • Medication Assistance Program
      • Community Care Clinic, Highlands
      • Angel Medical Center
      • Highlands Cashiers Hospital

    Public Library

    macon county public library franklin nc north carolina The Macon County Public Library counts nearly 22,000 people as registered users. While books remain the heart of the library's holdings, the 62,000-volume collection also includes less traditional materials, such as books on tape and all the videos designated by the American Film Institute as the One Hundred Greatest Movies.

    You can support the Macon County Library by visiting the Friends of the Library Bookstore located in the Shops at Riverwalk on Highlands Road. Purchase books, magazines and more or donate to support the Macon County Public Library.

    Directions: Turn onto Siler Road at the McDonald's intersection U.S. 441 South of Franklin.

    Sours: https://maconnc.org/residents.html
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