Getsafe medical alert

Getsafe medical alert DEFAULT

As a professional caregiver, I’m always looking for the best medical alert systems that can help seniors feel more at ease. New medical alert device technology has provided plenty of options to help people avoid being tied down by lanyards or traditional wearables.

GetSafe offers a premium medical alert system. Its monitoring center is UL-certified and licensed in all 50 states.

In this review, I’ll tell you all about my experience with GetSafe’s medical alert system

Pros and Cons of GetSafe Medical Alert Systems

  • No buttons required: GetSafe’s standard and voice-activated help buttons are the perfect options if you don’t want to wear a traditional pendant or wristband help button.
  • 30-day risk-free trial: GetSafe’s medical alert system comes with a 30-day risk-free trial. Pricing is based on the size of your home.
  • Optional wearables: If you don’t mind wearables, GetSafe offers a help button attached to their optional,100 percent waterproof wearable. It’s both lightweight and aesthetically pleasing.
  • No landline required: GetSafe’s monthly service fee is $24.95, which includes 24/7 monitoring. No landline is required since all GetSafe plans include AT&T 4G LTE cellular coverage.
  • Caregiver tracking: For GetSafe’s mobile system, loved ones can use a smartphone app to keep track of a user’s location, in addition to receiving notifications in the event of distress calls.
  • Up-front Equipment Costs: Depending upon your system, you may need to pay a hefty equipment fee in addition to the cost of the monthly monitoring service.

GetSafe System Overview

GetSafe offers three plans featuring their voice-activated wall button, standard wall button, and 4G LTE base unit. The plans are based on the size of the living space and/or the number of bedrooms that require 24/7 monitoring and coverage. As mentioned above, each plan has an equipment cost in addition to the cost of the monitoring.

Here’s an overview of the plans:

  • Starter (0-1 bedroom): If you have a small living space, the Starter plan may be ideal. It includes a two-way voice button and 4G LTE base unit. The voice button can be installed in the bathroom or another area where users might be prone to accidental falls.
  • Standard (2-3 bedrooms): As the most popular option, this plan is great for added peace of mind and safety. The Standard plan features two voice-activated buttons, one standard wall button, a 4G LTE base unit, and a complimentary lanyard button. You can install these products anywhere around the house to monitor for slips and falls.
  • Select (4-5 bedrooms): This plan is best for users residing in larger homes or spaces, as there are enough products included to cover multiple rooms. If you have a multi-level residence, you can place the two standard wall buttons near the stairway or upstairs bedrooms, and the three voice-activated buttons in areas where you may be unable to summon help.

GetSafe Medical Alert Features

Two-Way TalkYes
Average Response Time25-30 seconds
In-Home Range1,000 feet
Fall Detection$10 a month (add-on)
Caregiver PortalNot available

Using the GetSafe Medical Alert System

I decided to get the Standard plan, which, in addition to the monthly monitoring fee, has a $149 equipment fee, and includes the following:

  • 1 4G LTE Base Unit
  • 2 Voice-Activated Wall Buttons
  • 1 Standard Wall Button
  • 1 Complimentary Lanyard Button

Add-ons: With any GetSafe plan, you can add additional features, such as fall detection monitoring for $10 a month and a mobile GPS help button for $79.

Installation and Activation

Installing my GetSafe medical alert system was hassle-free. After removing the base unit from the packaging, I inserted it into a standard wall power outlet. All I had to do next was flip the switch on the back of the device to “on” and give the system a few minutes to power up.

The GetSafe medical alert base station has a loud, clear speaker and easy to press emergency call button.

The device then blinked to let me know it was ready and active. A helpful voice said “control panel on,” and then the unit measured the strength of the cellular signal. I then checked to make sure that both the power button and the connection signal were green.

I suggest placing the base unit in a place that has a strong signal. Keep in mind that the main device has a circular “Emergency Call” button. Pushing it will immediately connect you with a dispatcher at the GetSafe monitoring center.

After activating the base unit, I installed the buttons in fall-prone areas, such as bedrooms, the bathroom, and the kitchen.

Did You Know: Need to install a medical alert system component in a bathroom or kitchen? GetSafe’s voice-activated wall button is compact and water-resistant.

Testing the GetSafe Medical Alert System

When I tested the system, I was amazed at its effectiveness and user-friendly features. Unlike traditional wearable devices, these products are conveniently designed to be fully integrated into your home. I mounted the devices in hallways, bedrooms, and other high-risk areas.

I also installed one of the voice-activated wall buttons in the bathroom, where slips and falls commonly happen. If you are not able to activate the button, the voice-activation feature can be a lifesaver. I was impressed with the voice-activated features on this button. All I had to do was say “call 9-1-1” twice. Alternatively, I could press the button or the pull cord.

The GetSafe wireless voice activated mini console helps extend the range of the base station throughout the home.

I placed the base unit in the kitchen. I tested it by pressing the “Emergency Call” button, which connected me to a dispatcher at GetSafe’s monitoring center in approximately 25 seconds. I was amazed at how quickly I was connected.

When it comes to the battery life of the complimentary lanyard button, there’s no contest; it lasts up to five years before needing replacement. Plus, the lanyard button is 100 percent waterproof.

I was also pleased with the additional features that can be added to any plan. For just $5 a month, I could add a handy caregiver mobile tracking GPS to monitor my client’s whereabouts and keep them safe.

All in all, I was very impressed with the responsiveness and ingenuity of the products, and the fact that GetSafe’s devices are waterproof. If you don’t want to wear a lanyard or medical device around your neck, GetSafe is a reasonably priced alternative that can keep you or your loved ones safe.

GetSafe Medical Alert Systems Pricing

GetSafe’s monthly pricing is based on the size of your living space or the number of bedrooms that would require a medical alert device. For example, the Starter plan costs $24.95 a month for 24/7 monitoring fee plus $79 for the equipment. That is $103.95 for a basic plan that covers one room.

The GetSafe wrist button fits wrists big and small.

For all plans, you can add an extra voice-activated wall button for $79 instead of selecting a higher-priced plan. The Select Plan helps cover “multi-level living spaces.” If you have a stairwell, multiple bathrooms, and/or other high-risk areas, this plan might be best.

All orders currently qualify for free shipping, and there’s a 30-day risk-free trial to test the system. For more information on other GetSafe plans, check out my GetSafe pricing and plans page.

Final Thoughts on GetSafe

Overall, GetSafe is an easy-to-install system that is user-friendly, durable, and high-quality. With three plans to choose from, with affordable monthly pricing, you can have peace of mind knowing help is just a call away.

Similar to the Lifeline medical alert system, which provides two-way voice communication, GetSafe also helps users get immediate assistance with the touch of a button or a voice command.

For example, if your loved one forgets to wear their medical device, GetSafe offers plenty of options to call for help. Although GetSafe doesn’t have a caregiver portal, you can add caregiver tracking and fall detection after selecting a plan. For many users, fall detection is a top priority, and it can be easily added to an existing plan.

I’d recommend GetSafe if you’re looking for:

  • An alternative to wearables: With GetSafe, you can eliminate wearables; they’re optional. GetSafe has a “passive medical alert system” in the form of a pull/press button, voice-activated features, and more, making it one of the best voice-activated medical alert systems.
  • A straightforward pricing plan: If you don’t want to be bound by a contract, GetSafe offers affordable monthly pricing with no long-term commitments.
  • Responsiveness: If you or a loved one needs assistance, GetSafe will connect you to a dispatcher within 25 to 30 seconds.
  • Coverage throughout the home: If you’re looking to cover more areas of your home or you have a larger home, the range of GetSafe devices can help. The devices are also 100 percent waterproof, so you don’t have to worry about getting them wet.

I wouldn’t recommend it if you want:

  • In-home caregiver tracking: Unfortunately, there is no caregiver portal for GetSafe’s in-home systems. If this is a feature you’re interested in, you may want to check out a system from Aloe Care Health.
  • Low equipment costs: When you choose a GetSafe plan, you’ll have to pay up-front equipment costs, which can be pricey. If you don’t want to pay for equipment, I recommend looking into Bay Alarm Medical’s systems, which don’t require equipment fees.

GetSafe Medical Alert System Frequently Asked Questions

  • What types of emergency response devices are included in the GetSafe plans?

    GetSafe offers three plans: Starter, Standard, and Select. You’ll get a 4G LTE base unit, personal help button(s), and other features depending on the plan you select.

  • When I click on the “Emergency Call” button on my device, how soon will I receive assistance?

    Generally, you should be connected to a dispatcher within 25 to 30 seconds. The 4G LTE base unit will connect you to the monitoring center.

  • What types of options does GetSafe have for getting immediate medical emergency assistance?

    Currently, GetSafe offers quality devices that have pull, push, and voice-activated call features to help you get assistance right away. You can also add features like an optional wearable or GPS tracking.

  • Does GetSafe have a fall detection feature?

    Yes, but it’s available only as an add-on. Fall detection monitoring costs $10 a month. The fall detection device has a help button. It’s lightweight, aesthetically pleasing and can be worn as a necklace.


GetSafe Medical Alert Review

skip to main content

GetSafe’s flat monitoring rate applies to all equipment packages, making emergency help accessible to most budgets.

GetSafe medical alert systems are self-installed, streamlined, and affordable. It takes only a few minutes to set up a GetSafe system, and its monitoring professionals are polite and responsive.

While you do need to pay an initial equipment fee for a GetSafe system, the professional monitoring service is the same from package to package. So whether you’re opting for the smallest or largest kit, it’s $24.95 every month after that.

Pro Heading


Pro BulletSame monitoring fee for every plan
Pro BulletWell-equipped starter plan
Pro BulletNon-wearable options
Con Heading


Con BulletSteeper initial cost

GetSafe is among the most affordable medical alert systems. For around $80 down and $24.95 per month, you can get started. Compared to fee-heavy systems like Life Alert, GetSafe offers better value for the same peace of mind.

The basic package for most systems includes only a base station and a pendant. GetSafe’s Starter Kit comes with one voice-activated wall button, a base station, and a pendant. It costs a little more up-front than systems like Bay Alarm Medical’s landline kit, but you get more equipment for the price. Plus, the monitoring price doesn’t change with the number of accessories you buy. It costs $24.95 to have your system monitored, whether you have two buttons or ten.

Data effective 06/03/2021. Offers and availability subject to change.

GetSafe has three equipment plans that all include a lanyard button, base station, and wall buttons, but you can purchase add-ons to customize your system. Best of all, you can try out a GetSafe medical alert system for 30 days and if you don't like it, you can return it—no questions asked.

Helpful additions include a GPS pendant with fall detection, so you can get help whether you’re at home or away. You can also purchase additional buttons for your home. Fall detection is an extra $10 per month.

Data effective 06/03/2021. Offers and availability subject to change.

While GetSafe isn’t the cheapest medical alert system, it does deliver the best value of all the systems we’ve reviewed. Sure, you’ll have to pay more upfront for any of the equipment packages, but after that, it’s only $24.95 per month.

Bay Alarm Medical’s cheapest system is only a few dollars less and requires a landline for that low price. Medical Guardian costs more than both systems for all the standard features. All three charge the same rate for fall detection in your equipment, but that extra $10 per month can save you in a dire situation.

GetSafe tech and equipment

GetSafe’s medical alert system includes must-haves like an emergency call pendant and base station with each product package. But it’s the only medical alert kit we’ve encountered that adds more advanced equipment to sweeten the deal. If you’ve tried a medical alert system and found the wearables uncomfortable, the wall buttons are a great alternative.

GetSafe standard wall button 

GetSafe Medical Alert wall button

Most medical alert systems offer a wall button. GetSafe’s button is waterproof and has a cellular connection to your base station so that you can install it anywhere in your home. Experts recommend placing wall buttons in areas like the base of your stairs or the shower. The bright red button is easy to see and recessed into the device to reduce false alarms.

GetSafe voice-activated wall button

GetSafe voice activated emergency button

Like the name suggests, a voice-activated wall button lets you contact monitoring professionals by calling for help. This accessory can be a lifesaver, especially if you’ve fallen and can’t reach other medical alert buttons. But this particular device allows you to call for help three ways: say “Call 911. Call 911.”, pull its cable, or press the button. It’s also waterproof and wireless, so you can place it anywhere in your home.

GetSafe is one of the few medical alert systems that includes a voice-enabled button in its starter kit. Most services consider this device an add-on, so we're impressed that it's included even in the most affordable plan.

GetSafe GPS emergency button

Accidents can happen anywhere, so having an alert device that works wherever you go can bring peace of mind. The GetSafe GPS button is small and stylish, has up to 120 hours of battery life, and works with AT&T’s 4G LTE network. When you press the button, you’ll connect with a monitoring professional through the two-way audio. Fall detection is also available with this device, making it easy for help to find you if something goes wrong.

GetSafe has several resources if you need assistance or have questions. The website offers a live chat feature that puts you in touch with a customer representative. You can also speak to a customer rep on the phone. And there's an FAQ and support section on the site.

The customer service that matters most is GetSafe’s emergency response. When you press an emergency button, you’ll get a quick response from one of GetSafe’s monitoring professionals. These pros are polite, responsive, and helpful.

It’s essential to have a reassuring voice on the other line in an emergency, and that’s precisely what GetSafe provides with medical alert and home security services. The only drawback is that Get Safe doesn't offer multilingual support, which can be a dealbreaker for some families.

GetSafe offers more equipment for your money than most medical alert systems. You get the standards like a base station and wearable alert button, but it also includes wall buttons (a major perk if you don’t like wearables).

We like the affordable flat rate for professional monitoring, and the folks you get on the other line are professional and helpful in an emergency. If the downpayment for the equipment doesn’t bother you, GetSafe is worth a look.

Pro Heading


Pro BulletFlat monthly fee
Pro BulletVoice-activation in all plans
Pro BulletNon-wearable options
Pro Bullet30-day risk-free trial
Pro BulletGenerous starter plan
Con Heading


Con BulletUp-front equipment cost
Con BulletNo multi-lingual support

We dove deep into the world of medical alert systems such as GetSafe, Life Alert, Bay Alarm Medical, and more. During this process, we compared prices, equipment features, and customer service reviews to learn more about them. We combed through GetSafe’s instruction manuals and product lists, as well as dozens of positive and negative reviews from real customers. By comparing GetSafe to similar services, we got a better picture of who this service works best for and what to watch out for when shopping for a medical alert system. Learn more about how we wrote this and other reviews by reading our full methodology.

Yes, both the wall buttons and wearables are waterproof. Slippery surfaces in showers and bathtubs can lead to falls and accidents, so it’s especially important to have some source of help.

It’s understandable to budget your cash, but falls are a serious threat to seniors of all activity levels. Most medical alert systems, including GetSafe, charge $10 per month for devices that can sense a fall. These sensors call for help if they detect sudden changes in height, speed, and pressure that resemble a real fall.

Whether you’re home or away, there are several ways first responders can find you. Your home base and its accessories are tied to your home address, so when you call for help, the monitoring professionals will send emergency responders to your home. If you’re out and about, a GPS pendant can help pinpoint your location. Some medical alert systems are better than others when it comes to locating you remotely. Philips Lifeline, for example, uses five types of locating technology to find you in an emergency, making it a smart choice for active adults.

Traditionally, medical alert and home security systems connect to monitoring centers through your home’s landline. While you can still find a system that uses your home phone connection, cellular monitoring has become popular in recent years.

Cellular monitoring uses radio signals to connect your devices. You won’t have to worry about your medical alert system affecting your cellphone bill. They run separately from your home or personal phone line. Systems like this allow you to place sensors and buttons anywhere in your home, making it ideal for active adults or anyone in a larger house.

Related articles on SafeWise

Katie McEntire

Written by

Katie McEntire

As a renter, pet-owner, and woman living alone, Katie McEntire takes safety seriously. She’s tested devices like pet cameras, home security systems, and GPS trackers in her own home and devices in the name of safety. In addition to testing, writing, and reviewing for SafeWise, she also makes videos for the site’s YouTube channel. She’s been featured on publications like TechGuySmartBuy, Forbes, Healthy Moms, and Digital Care. Katie has a Bachelor’s degree in Technical Writing from Austin Peay State University in Clarksville, Tennessee. She’s held previous writing positions at and Top Ten Reviews.

Read More

Icon Social Email  Dark
Icon Caret Up  Light

Back To Top

  1. Craftsman tractor key
  2. Instacart delivery window
  3. Spark pytorch

GetSafe Review

Who is GetSafe? 

GetSafe is a medical alert provider that is a part of the Bay Alarm Family of Companies that also owns Bay Alarm Medical. GetSafe was started by a group of medical alarm industry veterans in 2016 and they have a combined industry experience of 30+ years. Currently, GetSafe is located in Concord, California. Their initial focus was the home security business, and they have since shifted their focus to dedicate to the medical alert side of the business. They no longer sell home security systems. GetSafe’s medical alert offering is completely wireless and focuses on voice activated alarms, which means you do not have to wear a medical alert pendant. They pride themselves on removing the hassle of professional installation, not having long-term contracts, and their service being available in all 50 states. They are also UL-Certified. However, those features are not unique to the medical alert industry.

Review Summary

GetSafe is a medical alert system that you do not have to wear. There are no lanyards or wristbands (unless you choose that option). It is designed to work around you, not on your person. Their modern looking equipment is voice-enabled. You can get help by either pushing a button, pulling a cord or simply calling out “Call 911.” They suggest placing their wall buttons in any place in your loved one’s home that there is a risk of falling, such as the bathroom or stairs. If you prefer traditional medical alert systems, they do offer a button with automatic fall detection. The whole system is run on ATT&T’s 4G LTE network so neither the internet or a telephone landline are needed.

GetSafe's system packages can include some or all of the following components:

In-Home Base Unit: Compact and modern looking speaker that features a high fidelity ultra-sensitive microphone so you’re loved one can use clear 2-way voice. They claim it will pick up sound even several yards away. Does not require a landline.

Voice Activated Mini Console Wall Button: These small wireless devices can be placed around the home in high traffic or fall risk areas. You can push the button, pull the cord or say “call 911” to be connected to emergency help. These are offered as an add-on to the in-home base unit.

Standard Wall Button: These wall buttons can be placed anywhere around the home and help will be on the way when the button is pressed. 

Medical Alert Wearables: If you prefer wearing your medical alert button, GetSafe offers one that is 100% waterproof and comes with automatic fall detection as an upgrade.

4G LTE Mobile Help Button: Get on-the-go GPS coverage with GetSafe’s Mobile Help Button with 4G LTE nationwide coverage utilizing AT&T’s network. It is water resistant and has a battery that lasts up to 120 hours.

Caregiver Tracking App: Get Safe does also offer a Caregiver Tracking App for an additional monthly fee. 

There are four system packages that GetSafe offers:

1. The Starter package which includes the Base Unit, one Voice-Activated Wall Button and one Lanyard Button. This is suggested for a home with 0-1 bedroom.

2. The Standard package which includes the Base Unit, two Voice-Activated Wall Buttons, one Standard Wall Button and one Lanyard Button. This is suggested for a home with 2-3 bedrooms.

3. The Select package which includes the Base Unit, three Voice-Activated Wall Buttons, two Standard Wall Buttons and one Lanyard Button. This is suggested for a home with 4-5 bedrooms.

4. A Build Your Own package for a fully customized solution.

*You can add-on equipment to any of the above packages. 

Setting Up Smart Rules: Auto Arming - GetSafe Home Security

GetSafe Medical Alert System

GetSafe is a medical alert system that targets a specific subset of older adults — those who don’t want to wear a medical alert device all of the time, or at all.

Its central piece of equipment is a base unit with an amplified high fidelity speaker and ultra sensitive microphone, which enables clear two-way talk with the monitoring center.1 Based on the size of your home, you can select a package that includes additional help buttons that will adhere to walls in high-risk spots.

The idea is that you can move around your home safely without needing to wear a device that some people find cumbersome or forget to wear. You can basically forget that you have a medical alert system 一 unless or until you need it. We love this flexibility.

GetSafe Control Panel

GetSafe Control Panel

Recently, GetSafe expanded their menu of add-ons for those who might want to supplement this system through the use of a wearable, either at home or away. Fall detection can be added, too.

If you or a loved one primarily wants an at-home system that’s simple to use and doesn’t necessarily require wearing a device, GetSafe may be a great fit. For more details about GetSafe’s three packages, including pricing, read on.

FYI: Another great at-home alert system to take a peek at is Aloe Care Health. This system also operates around a high-functioning base station, but includes lots of extra features useful for older adults and caregivers alike.

Key Features

The best features of this system

  • Two-way voice on base unit
  • Easy setup
  • Fall detection available
  • Low monitoring fees
  • 30-day risk-free trial
  • Caregiver tracking offered with on-the-go device
Unboxing GetSafe

Unboxing GetSafe

GetSafe Packages and Pricing

GetSafe’s pricing model is simple and straightforward. They offer three different at-home packages based on the size of your home: Starter, Standard, and Select. Regardless of the package you choose, you will be charged the same low monthly monitoring fee of $24.95. Compared to other at-home systems, this is definitely a competitive price.

However, unlike many other at-home systems, you will be required to buy rather than rent the equipment, and the price is somewhat steep, depending on the package that you select. For an overview of GetSafe’s packages and pricing, take a look at the table below.

GetSafe PlansStarterStandardSelect
24/7 MonitoringYesYesYes
Home Size0-1 Bedrooms2-3 Bedrooms4-5 Bedrooms
Equipment Price$79$149$229
Monthly Price$24.95$24.95$24.95

Note that GetSafe offers a 30-day trial period. If not satisfied, you can return the product for a full refund within 30 days.

Pro Tip: If spending money upfront is not what you had in mind, a number of systems out there will rent rather than sell their systems. This eliminates an equipment fee. For more details, read our Medical Alert System Guide.

GetSafe Accessories

GetSafe has recently expanded their add-on offerings to allow customers an opportunity for greater customization. See offerings and prices below.

GetSafe Add-OnPriceFunction
Fall Detection Monitoring$10 Per MonthSensors in Neck Pendant Detect Fall
Voice-Activated Wall Button$79 One-Time ChargeIndoor Help Button
Wall Button Add On$35 One-Time ChargeIndoor Help Button
Personal Help Button$25 One-Time ChargeWearable Button for Neck or Wrist
Lockbox$30 One-Time ChargeStores House Key for EMTs
Vial of Life$8.95 One-Time ChargeBooklet for Emergency Medical Information
Warranty$5 Per MonthProtects from Damage, Loss or Theft
GPS Help Button$79 One-Time ChargeWearable Button for On-the-Go
Caregiver Tracking for Mobile GPS$5 Per MonthTracks User’s Location on Cell Phone
Caregiver Tracking + Fall Detection for Mobile GPS$10 Per MonthTracking and Fall Detection for On-the-Go Device

Pro Tip: While we think the pricing of the various accessories from GetSafe are fair, it is always a good idea to compare the costs of other brands. A few other medical alert systems also offer a wide range of accessories. Check out the cost of Medical Guardian and LifeFone add ons.

Alert Systems and Packages

Starter Package

The starter package is best suited for older adults who live in smaller homes, such as a condo or a one-bedroom apartment. The system includes a base unit, voice-activated wall button, and wearable help button. At a one-time cost of $79, the equipment for this package is the most affordable of the three.

Best for: Older adults in small living spaces

GetSafe Starter System

GetSafe Starter System

Standard Package

This package is the mid-range model, both with price and equipment. It is recommended for individuals who live in a home with two to three bedrooms. The package includes a base unit, two voice-activated wall buttons, one standard wall button, and one wearable help button. The price for this equipment is $149.

Best for: Older adults living in a typical American home with up to three bedrooms and up to two bathrooms

GetSafe Standard System

GetSafe Standard System

Select Package

For those older adults living in more spacious homes with multiple floors or four bedrooms or more, GetSafe offers the Select package. It includes a base unit, three voice-activated wall buttons, two standard wall buttons, and a wearable help button. The cost for this high-tier package is $229.

FYI: Other at-home systems that might make sense for a person with a large home include MobileHelp and Bay Alarm Medical. Both have an extensive range between the base unit and wearable help button. You may like the cost of MobileHelp and Bay Alarm Medical packages, too.

Best for: Older adults living in large homes

GetSafe Select System

GetSafe Select System

Current Deal

At the time of this writing, GetSafe was just wrapping up their summer sale, which included free shipping on all orders. We recommend checking out GetSafe’s website frequently to watch for sales. It is also a good idea to call customer service and ask if they have any upcoming specials.

One ongoing offer is GetSafe’s Refer-a-Friend program: When you refer someone to GetSafe and they purchase a system, both you and your referral will receive one month of service free.

Overall Value of GetSafe

If you or your loved one truly wants a system that offers equipment placed around your home (and includes a complimentary wearable help button, just in case), GetSafe provides a great value. At $24.99 per month, the system is very affordable.

But bear in mind two things.

Firstly, while add-ons are great for customizing, the more options you tack on, the higher your monthly costs will be. At this point, you may want to check out a few other systems that may be a bit more expensive than GetSafe but may already include additional features.

Secondly, as mentioned, be prepared to pay for an upfront equipment charge. This cost seems reasonable for modest homes but gets pricey for large homes. It is important to point out that many other at-home systems do not include an equipment fee.

Overall though, GetSafe provides a great option for older adults who may be resistant to wearables, yet still want a measure of protection for themselves in their homes.

GetSafe Mini Console Installed in Bathroom

GetSafe Mini Console Installed in Bathroom

GetSafe Background

GetSafe was founded by home security veterans who wanted to provide an easy way for their customers to protect both their homes and their families. The company initially provided both home security and medical alert systems. However, these days GetSafe is focused exclusively on their medical alert systems. Their products are easy to install, affordable, and simple to use. See our full review of GetSafe to learn all about our hands-on experience with their systems.

GetSafe Packaging

GetSafe Packaging

Frequently Asked Questions

Do I need a landline or a cellular connection to use GetSafe?

Neither. A landline is not necessary as you will use a cellular connection. However, you will need to use GetSafe’s 4G LTE cellular connection rather than your own.

How does the voice-activated wall button work?

You can call for help by saying “Call 9-1-1” twice, then pressing the button or pulling the cord.

Can I wear the pendant in the bathtub or shower?

Yes, the pendant is waterproof. It also has a five-year battery life.

Where does GetSafe recommend that I place the wall buttons?

GetSafe recommends placing the buttons in high-risk areas such as bedrooms, bathrooms, hallways, and staircases.

What is the battery life for the wall buttons?

The wall buttons use non-rechargeable batteries. Use two C batteries for the voice-activated device and a CR-123 battery for the standard wall button.


Alert getsafe medical

GetSafe Medical Alert

COVID-19 Update: Since the medical alert industry is considered to be “essential” during the COVID crisis, monitoring and customer service centers are still open and ready to help. To learn more about how a medical alert device can help keep you or your elderly loved one safe and connected during this pandemic, take a look at our list of essential products for seniors during COVID-19.

Medical alert systems provide the peace of mind that comes with knowing that emergency assistance can be summoned with a simple push of a wearable help button, making these devices popular among seniors, people with disabilities and those with medical issues or safety concerns.

Most medical alert systems are monitored by a 24/7 call center, which means an emergency operator answers every time the help button is activated. The operator speaks with the caller through a speakerphone on the medical alert system, assesses the situation and dispatches whatever assistance is needed.

What is the GetSafe Medical Alert System?

One of the major downfalls of most monitored medical alert systems is the fact that users need to either wear or carry a wireless help button at all times. This can be an issue for seniors who may have trouble remembering to wear their medical alert pendant or wrist button, while some folks may simply dislike the idea of having a help button around their neck, on their wrist or in their pocket.

To address user compliance concerns that come with wearable medical alert devices, Bay Alarm Medical has developed medical alert systems for GetSafe that include voice-activated support buttons designed to be installed throughout the home. GetSafe’s lineup includes a wireless in-home emergency monitoring solution that works without wearable help buttons, and a mobile 4G LTE help button provides coverage nationwide.

In this guide you’ll find in-depth information about GetSafe’s voice-activated medical alert system, including a detailed breakdown of the costs and features of this innovative in-home personal emergency response system.

Best Features of GetSafe Medical Alert

What makes GetSafe stand out is the fact that in-home subscribers can trigger a call to a GetSafe operator by simply saying “Call 9-1-1, call 9-1-1” within range of the in-home base unit or a voice-activated mini console. This feature eliminates the need for a wearable medical alert pendant, making this system ideal for those either unable or unwilling to wear a personal call button.

GetSafe’s in-home system includes a 4G LTE base station with a speakerphone, one or more voice-activated wall buttons and one or more manual wall buttons. In-home GetSafe subscribers can also opt to add monitored smoke detectors, a voice-activated/pull-cord help button, a personal help button and a fall-detection pendant. GetSafe’s medical alert systems are connected to a 24/7 emergency monitoring center via AT&T’s 4G LTE cellular network, which means subscribers don’t require a landline phone.

It’s important to note that GetSafe subscribers are connected to the GetSafe monitoring center when they trigger a call for help, and if 9-1-1 is needed, GetSafe operators contact emergency services on behalf of the subscriber.

GetSafe Medical Alert Pricing

Unlike many other medical alert companies that rent or lease their equipment to customers, GetSafe subscribers need to purchase their equipment upfront. The monthly monitoring fee is $24.95 regardless of the size of the in-home system, and anyone in the home can use the GetSafe system to call for help. No contracts are needed, and subscribers can cancel at any time.

The GetSafe starter package costs $99 and includes a base unit, wireless voice-activated help button and standard push-to-talk wireless help button. This system is designed for small studio or one-bedroom apartments, while the GetSafe standard package costs $229 and includes three push-to-talk help buttons and two wireless voice-activated buttons to cover a two- or three-bedroom home. The Select package is designed for larger houses and costs $359.

Subscribers can also create their own customized GetSafe medical alert system by purchasing extra voice-activated wall buttons and push-to-talk help buttons. Personal help pendants ($25) and fall-detection pendants are also available as well as a lock box ($30), smoke detector ($80) and an extended warranty on the GetSafe devices ($5 per month).

The mobile GPS-enabled help button costs an extra $30 per month, plus $10 for fall detection and an additional $5 per month for a caregiver GPS tracking app. Each subscription includes a free Vial of Life that can be used to document essential medical information in case of an emergency.

Starter 0-1 Bedrooms

Standard 2-3 Bedrooms

Select 4-5 Bedrooms

Upfront equipment cost




Included devices

Base unit
Voice-activated help button
Push-to-talk help button

Base unit
Two voice-activated help buttons
Three push-to-talk help buttons

Base unit
Three Voice-activated help button
Five Push-to-talk help button
One PIN-protectedLockbox

Monthly medical alert monitoring cost




Fall detection

+$25 one-time fall-detection pendant purchase
+$10 per month monitoring fee

+$25 one-time fall-detection pendant purchase
+$10 per month monitoring fee

+$25 one-time fall-detection pendant purchase
+$10 per month monitoring fee

GPS location tracking

+$30 per month

+$30 per month

+$30 per month

Optional add-ons

+$5 per month caregiver tracking app (with 4G LTE mobile button)
+$100 per voice-activated, pull-cord equipped help button
+$30 PIN-protected lockbox
+$80 monitored smoke detector

+$5 per month caregiver tracking app (with 4G LTE mobile button)
+$100 per voice-activated, pull-cord equipped help button
+$30 PIN-protected lockbox
+$80 monitored smoke detector

+$5 per month caregiver tracking app (with 4G LTE mobile button)
+$100 per voice-activated, pull-cord equipped help button
+$80 monitored smoke detector

Pros and Cons of GetSafe Medical Alert Devices and Services

Overall, GetSafe users tend to be happy with the devices, call response services and fixed monthly price for monitoring. Despite the largely positive reviews, potential customers should take the time to read through the following pros and cons to decide if GetSafe medical alert is the best option for themselves or their loved ones.

GetSafe Medical Alert Pros:

  • GetSafe is the only in-home medical alert system designed to work without the use of wearable pendants or wrist-style help buttons
  • Subscribers can trigger a call to the GetSafe monitoring center by using their voice, pulling the cord on a cord-equipped wireless help button or pressing the help button
  • Fall detection is available as an add-on option
  • GetSafe devices connect to AT&T’s 4G LTE wireless network, so users don’t need a landline phone
  • GetSafe in-home medical alert systems can be customized with extra help buttons, smoke detectors and wearable pendants
  • Vial of Life included free with every system
  • GetSafe doesn’t require a monitoring contract, and the monthly fees are the same for all base systems
  • GetSafe is owned and operated by Bay Alarm, one of the nation’s top home security providers

GetSafe Medical Alert Cons:

  • Customers need to purchase their GetSafe medical alert equipment, and costs start at $99
  • Monthly monitoring fees are moderately higher than many comparable medical alert companies, including Bay Alarm Medical
  • Extra monitoring fees for fall detection, the caregiver app and GPS tracking can add up
  • Unclear what the battery life is in the wireless help buttons
  • Because the system works on a cellular network, service may be unavailable in areas with poor cellular coverage
  • Monitoring costs could increase over time

GetSafe Medical Alert FAQs

Where is GetSafe’s medical alert service offered?

GetSafe is available nationwide in areas covered by the AT&T 4G LTE cellular network.

Does saying “Call 9-1-1” twice trigger a call to the police, fire or ambulance through GetSafe?


When a GetSafe subscriber activates their medical alert system, a call is placed to the GetSafe call monitoring center. An emergency operator speaks with the subscriber through the speakerphone on the help button or base unit, and if first responders are needed, the operator will call 9-1-1 on behalf of the subscriber.

How does the optional fall detection work?

GetSafe subscribers can purchase a fall-detection pendant that links with their in-home base unit. The pendant is equipped with sensors that trigger a call to the monitoring center if the wearer suffers a sudden fall. The same feature is available on GetSafe’s 4G LTE mobile help button.

Where should the wireless GetSafe help buttons be placed?

GetSafe recommends placing voice-activated and/or push-to-talk help buttons throughout the home to ensure complete coverage in the event of an emergency. Subscribers may want to install their buttons in high-risk areas, such as the bathroom, stairways and kitchens, as these are places where seniors are most likely to experience a fall or medical emergency in the home.

Comparisons of the Top Medical Alert Systems

Setting Up Smart Rules: Auto Arming - GetSafe Home Security

GetSafe Medical Alert Review

Setting Up the Control Panel

Let’s talk about the base unit first. The instructions directed us to begin by flipping the device over and opening the back cover by pushing the ribbed tab at the bottom of the back cover. It took us several attempts to pop it open. This is something that arthritic hands might struggle with, so we recommend having a caregiver or family member help out. The design was not great, and this was a bit disappointing because we had just begun. Still, a product is much more than its physical shell.

Back of GetSafe Control Panel

Back of GetSafe Control Panel

Moving on, we were instructed to insert a backup battery and then turn the power switch on to be sure the battery was working. Upon opening the cover, we noticed that the battery was already inserted. We did need to pop the battery in and out a few times before the blinking green power button indicated that the battery was in working condition, and the device was turned on. We consider this an important step as back-up batteries protect the user in the case of a power outage.

Setting up the GetSafe Control Panel

Setting up the GetSafe Control Panel

Next, we plugged in the base unit on our kitchen counter, and it did exactly what it was supposed to do. The emergency call button flashed blue momentarily and an automated voice told us that the control panel was on. That was easy.

The final step of the Quick User guide directed us to check out the LED indicators on the Control Panel. Note that three different symbols lie below the circular emergency call button. Each lights up solid or blinking red, green or orange, signifying different things. The back page of the guide provides a chart complete with colored illustrations of the indicators.

GetSafe Control Panel

GetSafe Control Panel

For example, the communication symbol on the Control Panel is three curved lines above a single dot. When it lights up a solid green (shown above), it signifies that communication is available. A red light indicates that communication is unavailable perhaps because of a missing SIM-card. When the communication symbol is orange, it means an active emergency call is taking place.

Overall, the base unit has four types of LED indicators that communicate 14 different messages. Some lucky individuals have photographic memories. For the many of us who do not, we recommend keeping this nifty chart (see below) close to the control panel to help identify the symbols, at least in the beginning.

Did You Know: Speaking of memory, exercising your brain can strengthen connections between neurons or even build new connections. This helps maintain or improve memory and other cognitive functions.2 You can do this by learning to play an instrument or a new language, challenging yourself to a game or crossword puzzle….or figuring out all of the LED indicators on your new alert system!

GetSafe User Guide

GetSafe User Guide

So now that we knew our base unit worked, our next question was how well did it work?

One of GetSafe’s most notable features is its high-fidelity, noise-cancelling microphone. By saying, “Call 9-1-1. Call 9-1-1,” we were able to alert the monitoring center without pushing a button or pulling a cord.

On the GetSafe website, a claim is made that the unit is “incredibly loud and impossibly sensitive.” We had already heard the automated voice, and we have to say, we definitely agree. In fact, it is annoyingly loud. And this is good! Because GetSafe is a system that operates without wearables that have two-way talk, it is important that users can communicate with an emergency response agent from a distance.

We wondered how great that distance could be. We went back to the website and read that the unit will pick up sound “even if you’re several yards away.” We put this claim to the test. First, we pressed the emergency button and stood in a far corner of the next room. We were about six yards away from the unit and able to both hear and speak to the monitoring center representative. GetSafe’s claim does hold up.

Next, we tried it about seven yards away and with a partial wall separating us. This time we could clearly hear the agent, but he could not hear us. This means that we would need one, possibly two, extra devices to cover the area on the ground floor of our house that the base couldn’t reach. So this is something to consider.


Now discussing:


581 582 583 584 585